Frequently Asked Questions(FAQ)
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A. We will require a copy of your current DMV vehicle registration. If you have just purchased the vehicle we will need a copy of the sales contract or the temporary DMV registration showing the VIN# of the vehicle to be stored. We require that current DMV registration be on file in our office at all times. The vehicle must be in your name!
A. Hours' of operation are Monday-Saturday 8-5 Sunday 10-3. Any time you want to access your vehicle you can during business hours. After hours you must give 24 hr notice. We will valet your vehicle to the staging area and you can Access/Pick-up there. You can Drop-Off at anytime, just give us a heads up so we can make sure there is room in the staging area for your size of vehicle.
A. You are required to pay for one month as a minimum and it is non-refundable. The rent is prorated on a daily basis so that if you sign up in the middle of a month you are only paying for the remainder of that month and the remainder is applied to your second month's rent. The contract is on a month-to-month basis with a minimum of 7 days notice of cancellation. You can also pay yearly and save as well. The billing cycle is from the 1st to the 1st of each month. There is a non-refundable $25.00 deposit up to 30 days, which will be towards your 1st months fee.
A. Yes, but do not depend on it to pay your bill. Courtesy statements are sent out approximately one week prior to the 1st of each month by mail or E-Mail if given. The monthly payment is due on the 1st of each month with a $25 late fee per space being assessed after the 15th.
A. No. You may perform general cleaning of vehicle like prepping it for use prior to or following a trip, but no washing of exterior surfaces. You may not perform any mechanical maintenance that could be interpreted as work that should be done in a repair shop.
